Guest house - Villa-Inge - Mošćenička Draga

Contact – Mošćenička Draga – Villa-Inge

Family Tutić
Šetalište 25. travnja br. 29
51417 Mošćenička Draga / Croatia
Phone: +385(0)51-737866
Mobile Phone: +385(0)99-6667423

How to get there: Continue from Lovran to Mošćenička Draga. When you arrive in Mošćenička Draga, do not enter the town at the roundabout, but continue towards Pula/Brseč. You will see the campsite on the left. After about one kilometre, you will see a sign “Villa Inge” on the left. Here you drive down to the left and after about 100 metres you will find Villa Inge.

Imprint

Guest house – Villa-Inge
Reinhard Tutić
Šetalište 25. travnja br. 29,

51417 Mošćenička Draga
Telefon: +385(0)51-737866
Mobil: +385(0)99-6667423
Write E-mail
OIB: 95939430179

General responsibility for content

The offer by villa-inge.eu consists in part of editorial content. There is a responsibility for content. As for the comments and trackbacks that readers provide us with, there is no guarantee for the correctness and any liability is excluded. For all links applies: The provider, Villa-Inge, has no influence on the content and design of the linked pages. The use of links leading to pages outside of villa-inge.eu takes place at the user’s own responsibility.

Copyright

The layout of the homepage, the used graphics and the collection of contributions are protected by copyright. The pages may only be duplicated for private use, no changes may be made nor shall duplicates be disseminated without permission. The individual contributions are also protected by copyright; further information can be found in the respective locations.

Privacy Policy

An overview of data protection

General Information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this Website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues.

Hosting und Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.

Execution of a contract data processing agreement

In order to guarantee processing in compliance with data protection regulations, we have concluded an order processing contract with our host.

General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party

Guest house – Villa-Inge
Owner: Reinhard Tutić
Šetalište 25. travnja br. 29
51417 Mošćenička Draga / Croatia
Phone: +385(0)51-737866
E-Mail kontakt@villa-inge.eu

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 DSGVO)

In the event that data are processed on the basis of Art. 6 sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. To determine the legal basis, on which any processing of data is based, please consult this data protection declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 sect. 1 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Croatian Regulatory Authority

Croatian Personal Data Protection Agency, Selska Cesta 136, 10000 Zagreb, Tel. +385 1 4609 000, Fax +385 1 4609 099, Email: azop@azop.hr, Website: http://www.azop.hr/

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be readby third parties.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing Restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
• If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operator of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via Spam messages.

Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies”. Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser.

In some cases it is possible that third party cookies are stored on your device once you enter our site (third party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g. for the shopping cart function) or those that are necessary for the optimization of the website (e.g. cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6 sect. 1 lit. f GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6 sect. 1 lit. a GDPR); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

In the event that third party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Server-Log-Files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically.

The information comprises:

• The type and version of browser used
• The used operating system
• Referrer Url
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your agreement (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Request by e-mail, phone oder fax

If you contact us by e-mail, phone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6 sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 sect. 1 lit. a GDPR) if it has been obtained.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Booking request on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 sect. 1 lit. a GDPR).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Plugins and Tools

Google web fonts

This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

Data are stored and analyzed on the basis of Art. 6 sect. 1 lit. f GDPR. The website operator has a legitimate interest in a uniform presentation of the font on the operator’s website. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.

eCommerce and payment service providers (Customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract.

As far as a reservation is made, we are legally obliged to transmit the respective data of our guests to the responsible Croatian tourist authority (https://www.evisitor.hr/).

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

Other

We reserve the right to change the privacy policy. A change of the privacy policy can be made for technical as well as data protection reasons. We therefore ask you to observe the current version.

Status of the privacy policy: 12/2022

General terms and conditions

Dear customer, please pay attention to the following general terms and conditions. They regulate the legal relations between you and the guest house Villa-Inge.

General terms and conditions

If a room/apartment is ordered and confirmed or is made available at short notice, an accommodation contract has come about. Order and confirmation can be made orally, by telephone, by letter, by telefax or electronically. If a formal confirmation is not possible anymore due to technical or temporal reasons, the order and provision by the guest house Villa-Inge will be adequate.

The price of the entire booked accommodation service is to be paid in advance by the contracting partner always with the reservation, however, not later than on arrival in the guest house Villa-Inge. The accommodation expenses can be paid in the place where the contract is to be performed only cash and in the case of reservations on a bank account specified by the guest house Villa-Inge.

The valid prices are gross total prices and contain all legal taxes, fees and deliveries. For the case of the change of tax, fee, and delivery rates as well as the effective collection of new taxes, fees and deliveries, unknown to the parties, the guest house Villa-Inge reserves itself to appropriately adapt the prices.

If an option period was set by the guest house Villa-Inge or by mutual agreement and if it was not positively exercised by the customer within the period, the guest house Villa-Inge is entitled to cancel the optional booking without further notice. If a period for an advance payment or periods for several partial advance payments was set by the guest house Villa-Inge or by mutual agreement and if it was not observed by the contracting partner, the guest house Villa-Inge is not obliged to continue to maintain the booking.

The conclusion of the accommodation contract obliges the contracting partners to fulfill the mutual obligations from it for the entire arranged duration of the contract:

• Obligation of the guest house Villa-Inge is to hold ready the room/apartment according to the order;
• Obligation of the contracting partner is to pay the price for the time (duration) of the room/apartment order.

Legally, a once concluded accommodation contract cannot be unilaterally terminated anymore. If the contracting partner, for whatever reasons, makes no or only partly use of the ordered room/apartment (cancellation, late arrival, early departure), he remains legally obligated to pay the arranged or customary service price for the entire booking after request. If a third person has ordered for a customer, the orderer together with the customer is liable towards the guest house Villa-Inge as joint debtor.

The guest house Villa-Inge has to try according to good faith to let unoccupied or cancelled rooms/apartments otherwise as far as possible, making use of all available and appropriate possibilities. If the guest house Villa-Inge can let cancelled or unoccupied rooms/apartments otherwise to the full temporal extent and at the full price, the claim of the guest house Villa-Inge towards the contracting partner is not applicable. If this is achieved only partially (concerning nights or the price), the guest house is entitled to the deficit. The otherwise achieved income is refunded to the contracting partner. The guest house Villa-Inge documents the success (100 % utilization rate) or failure of otherwise letting by presentation its guest registrations which must take place immediately at Croatian authorities.

The guest house Villa-Inge has a claim to payment of all services before departure and accordingly a legal right of lien to the items brought by the guest.

For damages in the rooms/apartments caused by the customer during his stay, the customer shall be liable without limitation to the guest house Villa-Inge.

Reserved rooms/apartments are available to the guest from 15:00 p.m. On the day of departure the rooms/apartments must be vacated till 10:00 p.m.

It is not possible to book a specific room or apartment. The guest can select an accommodation category when booking. Which room or apartment the guest gets within the selected accommodation category is expressly reserved by the guesthouse Villa-Inge until the day of arrival. A reduction of the booking price or claims for damages are excluded in this regard.

Divergent agreements like withdrawal periods without or with reduced expenses, advance payment demands, the granting of options, payment by collection only cheque or term payment are possible, however, must be in written form and take effect only after agreement of the guest house Villa-Inge.

Bringing of pets requires the consent of the guest house Villa-Inge. The customer is obliged to announce the wish to bring one or several pets in advance. If the guest house Villa-Inge agrees to the bringing along of pets, this only happens provided that the pets are under permanent control of the guest as well as that they are free from diseases and otherwise don’t represent any danger to the guests and the staff. Two pets per room are maximally allowed. Carrying the animal/the animals to breakfast is not permitted. Per pet and overnight accommodation a fee applies according to the price list. However, exceptions are guide dogs as well as other comparable service dogs. These may be brought free of charge and at any time in the guest house Villa-Inge.

The guest house Villa-Inge takes care to carry out wake-up services with the greatest possible care, however, it is not responsible for losses that occur through not or at the wrong time done wake-up services.

Consignments of mail, objects and goods destined for the customer are treated with the utmost care and confidentiality. The guest house Villa-Inge shall ensure the storage internal delivery, and, upon request and payment of a fee the forwarding of the same.

Left things are forwarded only on request and at risk and expenses of the customer. The guest house Villa-Inge keeps left things six months free of charge.

The guest house Villa-Inge shall be liable for losses resulting from injury to life, body and health for which it is responsible. Furthermore the guest house Villa-Inge shall be liable for other losses which are based on a deliberate or grossly negligent breach of duty of the guest house Villa-Inge as well as for losses which are based on a deliberate or negligent breach of obligations which are typical for the contract. The breach of duty towards the guest house Villa-Inge shall be equal towards its legal representatives, executive employees or vicarious agents. Any additional claims for damages are excluded as far as in these terms and conditions not otherwise regulated.

Should any disturbances or deficiencies affect the services of the guest house Villa-Inge, the guest house Villa-Inge is obliged to take corrective action upon being informed of them or at the behest of the customer. The customer is committed to contribute to reasonable degree to correct the dysfunction and to keep possible damage at a minimum. Moreover, the guest is obliged to draw the attention of the guest house Villa-Inge in good time to any possibility of uncommonly high damage occurring.

The guest house Villa-Inge shall be liable towards the customer’s brought in property in accordance with the statutory provisions, whereas the liability shall be limited to € 1,000.00 and up to € 750.00 for cash, security objects and valuables. Liability claims expire unless the customer immediately notifies the guest house Villa-Inge after gaining knowledge of the loss, destruction or damage of the brought in property. Unlimited liability is governed by the statutory provisions.

Insofar as a parking space is provided to the customer on the premises, this does not constitute a safekeeping agreement, even if a fee is charged. There is no monitoring obligation by the guest house Villa-Inge. The guest house Villa-Inge is only liable within the scope of the liability in tort. The guest house Villa-Inge is not liable for damages that are solely caused by other customers or other third parties. A possible damage must be notified to the guest house Villa-Inge before leaving the property.

Should one or more provisions of these general terms and conditions be wholly or partially void, the validity of the remaining provisions shall remain unaffected. The parties will immediately replace the ineffective regulations with effective ones that approach as closely as possible the ineffective ones in their meaning.

Place of jurisdiction is the place of operation as the place of performance fulfillment and thus Opatija (Mošćenička Draga), Croatia. Any terms and conditions of the customer/contractual partner will not be accepted. Croatian law shall apply exclusively.

These general terms and conditions apply to all legal transactions with immediate effect.

Stand: Januar 2023

Guest house Villa-Inge, Family Tutić, Šetalište 25. travnja br. 29, 51417 Mošćenička Draga/Croatia.

You will find the general terms and conditions in a print version via PDF.

Photo credits

Each misuse of the picture and photo material that was not authorized will be prosecuted. All rights to these works own the owner of the guest house Villa-Inge.

Image rights